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Having trouble logging in?
I just signed up, when can I access my account?
What is my Login ID?
I can’t remember my password
I can’t remember my fax number
I’ve misplaced my welcome email
How do I save my login settings?
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The Knowledge Base is a self-serve support
tool filled with helpful tips, step-by-step
instructions, and frequently asked questions |
If you have all of your information but are still having trouble logging into your account it could be due to one of the following:
1. Your account may have been closed due to non-payment. To verify, or to have your account re-activated, please contact our billing department at 1-866-563-9212.
2. You may have multiple Internet browsers open. Sometimes having too many Internet browsers open simultaneously can cause problems when logging in to MyFaxCentral.
3. Cookies may not be enabled in your browser. MyFaxCentral uses cookies to perform some of its functions. You must have cookies enabled in order to login and use MyFaxCentral.
4. You may need to add MyFaxCentral as a trusted site, to ensure that your security settings do not interfere with its use of cookies.
5. There maybe an existing cookie that is interfering with MyFaxCentral. Try removing your existing cookies.
Click here for detailed instructions on each of these issues.
Still having problems? Contact our Support Department:
Based locally in Ottawa, Canada, our Customer Support Team is available to help you 24 hours per day, 7 days a week.
Tel: 1 (613) 260-6325
Toll Free: 1 (866) 563-9212
Email: support@myfax.com |
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