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Desktop and Mobile Fax |


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MyFax® lets you send, receive and manage faxes using email and the web. It securely supports an unlimited number of users across your organization and is fully scalable. New users may be added at any time. MyFax supports your mobile workforce, allowing users on the road to access inbound communications and send faxes from their laptops or handheld device.
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Implementing MyFax
The MyFax implementation process is designed to accommodate your organization's unique business requirements. From the Assessment and Planning stage through to the deployment of MyFax, you will be supported by a team of professionals to help get your organization up and running quickly. The implementation process is fast and simple - thousands of users can be set up within one business day.
Using MyFax
MyFax users will be immediately productive because the service is simple to learn and easy to use. Those familiar with email will have no problem adapting to this new way of faxing. They'll quickly recognize the productivity benefits of sending and receiving faxes privately by email or through MyFaxCentral, our online fax portal. Mobile users can still be productive when away from the office as they can send or receive faxes via their PDAs.
As Simple to Use as Email

MyFax offers the most advanced administration and reporting tools in the industry. Administrators can easily set up and manage new and existing users, access billing profiles, account statements and account activity reports all through MyFaxCentral. A sample account activity report is shown below:
 [Click to Enlarge]
MyFax Support
MyFax guarantees a quality service. We are committed to providing your organization with the help and support you need to get started quickly and with confidence. Our Customer Support call center is located in North America and is staffed 24 hours per day, 7 days per week. Our staff is knowledgeable, courteous and patient. We also offer on-line support options such as a comprehensive Knowledge Base, user guides, and training demos. These may be found at www.myfaxcommunity.com.
One-stop reliable fax solution - combines fax, e-mail and web technologies enabling companies to send and receive documents from e-mail, the web, a handheld device and through commonly used business applications, like Microsoft Office.
Technical and business flexibility - delivers competitive advantage with no impact on core IT environments and immediate enterprise wide availability.
Dramatically cut faxing costs - eliminates fax infrastructure costs such as hardware, software, administration, facilities and maintenance by more than 50%.
Increased productivity - allows faxing from any Internet connection, and document management capabilities are built-in.
Privacy and security - delivers documents to and from an individual's email with advanced security: TLS/SSL & PGP.
On-demand scalability - provides ability to instantly respond to fax volume requirements 24/7.
Reduce business risk - provides a turn on/off/evolve instantly solution, where you do not have to worry about accounting for ROI on hardware, software and your switching cost is low to zero. |
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While a totally paperless office simply isn't possible in the insurance industry, being |
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'digitally-centric' is, and MyFax fits that goal perfectly. |
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G. Belair Director of Information Technology Westland Insurance |
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